Privacy Policy
Table of Contents
- Introduction
- Collection of Personal Information
- Use of Personal Information
- Disclosure of Personal Information
- Security of Personal Information
- Cookies and Web Beacons
- Changes to this Policy
- Children's Information
- GDPR Compliance
- Availability and Accuracy
- Data Retention
- External Links
- Updates and Contact Information
1. Introduction
We are committed to protecting your privacy and personal information. This privacy policy (the “Policy”) explains how we collect, use, and disclose your personal information when you use the PocketAI app (the “App”) and any content, services, or features made available through the App, including any updates or upgrades to the App (collectively, the “Services”). By accessing the Services or Website accessible from mypocketai.com, you agree to the collection, use, and disclosure of your personal information as described in this Policy.
2. Collection of Personal Information
We may collect personal information from you when you use the Services, such as your name, email address, phone number, and any other information you choose to provide. We may also collect information about your device, such as your IP address and device identifier, as well as information about your usage of the Services, such as your browsing history and the pages you visit. We also collect and store messages that you send or receive through the app to improve the functionality and performance of the app and to allow AI models like GPT-4 to learn from responses and continue the conversation.
3. Use of Personal Information
We may use your personal information for a variety of purposes, including to:
1. Provide the Services to you.
2. Communicate with you about the Services.
3. Improve the Services and develop new features.
4. Analyse and understand the usage of the Services.
5. Monitor interactions with our marketing emails.
6. Prevent abuse of our Services.
7. Conduct surveys.
8. Protect our interests or the interests of third parties.
4. Disclosure of Personal Information
We may disclose your personal information to third parties for the following purposes:
1. To provide the Services to you, including sharing your data with Meta for WhatsApp integration and OpenAI to access their AI models.
2. To comply with legal requirements, such as a subpoena or court order.
3. To protect the rights, property, or safety of us, our users, or the public.
4. To our affiliates in connection with your use of our Services or our business relationship with you.
5. To contractors, service providers, and third parties we use to support our Services.
6. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets.
7. If we believe disclosure is necessary or appropriate to protect our rights, property, or interests, our investors, or others.
5. Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our servers are located in the UK, and we maintain a secured database for storing conversation history. However, we cannot guarantee the security of your personal information, and you acknowledge that you use the Services at your own risk.
6. Cookies and Web Beacons
We may collect, like any other website, “cookies”. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
7. Changes to this Policy
We reserve the right, in our sole discretion, to modify or revise this Policy at any time. Any changes to this Policy will be effective immediately upon posting on the App. Your continued use of the Services after the posting of any changes to this Policy constitutes acceptance of those changes.
8. Children’s Information
We are committed to prioritizing adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Mypocketai.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child has provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.
9. GDPR Compliance
We are committed to compliance with the General Data Protection Regulation (GDPR). This means that we will only process your personal data in a way that is fair, transparent, and in accordance with your rights as a data subject. If you are a resident of the European Union (EU) or European Economic Area (EEA), you have the following rights under GDPR:
1. The right to be informed about the collection and use of your personal data.
2. The right of access to your personal data.
3. The right to rectification of your personal data.
4. The right to erasure of your personal data (also known as the “right to be forgotten”).
5. The right to restrict processing of your personal data.
6. The right to data portability.
7. The right to object to the processing of your personal data.
8. The right not to be subject to automated decision-making, including profiling.
If you would like to exercise any of these rights, please contact us at support@mypocketai.com.
10. Availability and Accuracy
We rely on OpenAI’s models to provide the Services, and the availability of our Services depends on access to OpenAI’s models. If OpenAI’s servers are down, experiencing high demand, or otherwise unavailable, we may not be able to provide the Services, and this is beyond our control. Additionally, any statements made by us or the AI models may not be proven, and responses produced by OpenAI models may also be inaccurate or provide incorrect information about people, places, or facts. PocketAI does not hold any responsibility for such inaccuracies or the potential consequences that may arise from them.
11. Data Retention
We will retain your personal information for as long as necessary to provide the Services and fulfil the purposes outlined in this Policy, or as required by applicable laws and regulations. We may also retain conversation history on a secured database to allow AI models like GPT-4 to learn from responses and continue conversations. This data will be stored securely, and we will take reasonable measures to protect it from unauthorized access, use, or disclosure.
12. External Links
Our Services may contain links to other websites that are not under our control. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any third-party websites that you visit.
13. Updates and Contact Information
We may update this Policy from time to time. We encourage you to periodically review this Policy to stay informed about our privacy practices. If we make any material changes to this Policy, we will notify you by posting a notice on the App or by contacting you through the email address you provided. Your continued use of the Services after such changes have been posted constitutes your acceptance of the updated Policy.
If you have any questions or concerns about this Policy or our privacy practices, please contact us at support@mypocketai.com.
